Our Terms & Conditions
Payment for your Stay
All bookings are made safely via our website using a credit or debit card. When you make a booking via our online reservation system you will receive an immediate automated booking summary by email to the email address you provided. The booking will then be formally confirmed by a personal email from us within 48hrs and this will form our contract. Please make sure you use an email address you check regularly and a mobile number (not landline).
The booking system on our website will take a 30% non-refundable deposit and the balance is then due 60 days before your arrival. If your stay is less than 60 days away the system will take the full amount. You will be sent an automated email with a link to pay your balance so please use an email which you check regularly. If your balance is not paid by the due date, we reserve the right to re let your accommodation and retain your deposit.
Middle Stone Farm only accepts bookings from persons over 18 years of age. We reserve the right, at all times, without statement of reasons, to refuse or cancel a booking.
Cancellations, Refunds and Date Changes (Separate Covid info is below)
Please ensure that you have adequate travel insurance to cover you in the event that you need to cancel your stay. Even if you are holidaying in the UK, travel insurance is recommended if you cancel due to unforeseen circumstances. A good policy will cover you if you test positive for Covid 19, if there's a family bereavement or your car breaks down for example.
If you cancel within 60 days of your stay, we will do our best to re-let your accommodation. If we take the same value booking, we will refund you in full less an administration fee of £40 to cover our time re-marketing. If we have to take a price reduction for a new booking this will be reflected in your refund along with the administration fee of £40. If the accommodation remains empty, we regret there will be no refund so do please make sure you have travel insurance for any eventualities. (For peak school holiday dates we should be able to easily re sell your booking when demand usually exceeds supply but you do have to give us sufficient notice.)
If you cancel up to 60 days before your stay we would normally be able to re sell a peak date and give you a refund, less the administration fee. If however we do not take a new booking we will retain the deposit paid. If you cancel after you've paid us in full, we will try and re market your holiday, if we can re sell the dates we will be able to return money to you, if we don't then we regret there will not be a refund.
In the very unlikely event that we need to cancel your stay (to perform unexpected repairs for example) we will do our best to offer you a suitable alternative.
If we cannot provide your holiday due to unforeseen events beyond our control for example: war, terrorism, civil unrest, industrial action, flooding, natural disaster, epidemics, pandemics, lockdowns, health risks and similar events (Force Majeure) we will do our best to offer you alternative dates, we will not be liable for refunds. We highly recommend you have appropriate travel insurance cover.
Please note in cases where we offer you any refund our administration charge is £40. If you ask us to amend your booking, eg moving your stay to a different date on our calendar we charge a £35 amendment fee per amendment. We can only accept booking amendments like date moves before your balance is due (60 days before your stay).
Covid 19 Guarantee
If you are unable to stay with us because of a National Lockdown, or because your local area is put into a Tier where you are not allowed to travel we will offer you a postponed date or credit note for the future. If you do not wish to stay in the future we can offer you a refund less our £40 administration fee. If there are Tier restrictions this applies only to the address given on the booking form at the time of booking and when the travel restriction coincides with the start of your holiday with us.
This guarantee covers National Lockdowns and Tier restrictions, but does not cover you (or any member of your group) for being unable to travel because you (or a member of your group) fall ill with Covid, or are required to quarantine or self-isolate. Such events can be covered by travel insurance. There are a number of policies that include cover for illness with Covid and self-isolation. If you cannot stay with us due to Covid reasons, but we are open please get in touch with us as soon as possible so we can re-advertise your stay and send funds back to you if we take another booking.
Please note when changing the date there could be a price adjustment depending on the season or the length of stay you choose.
Groups
Please don't book a group stay without talking to us first. If you are a group of either adults or families, please don't make a booking separately without telling us you are a group! Our safari tents are separated into two neighbouring fields, if you are thinking of staying as a group you need to take 3 lodges so you have a field to yourselves, it is not fair on the guests in the third tent if you only take 2.
Group Rules
Please see our noise curfew below, if you're wanting to party into the early hours we are not the right place for your stay.
If you are staying as a group and have moved our items to your friend's accommodations we please ask for everything to be back in the accommodation it came from when you leave. We don't have time on busy changeover days to be running from each accommodation looking for missing items so please make sure everything is returned to correct accommodation, thank you. If we have to spend time locating missing items, or replacing items we can't find we will invoice for our staff's extra time searching.
Check In 4.30 pm
Check in from March through to November is from 4.30pm. (If you are staying in the cottage or cabin during the winter, we will be able to offer a 4pm check in.) Please make sure you arrive in daylight if you are staying in a safari tent. Our latest arrival time for the tents is 8pm, if you think you'll arrive later please get in touch to discuss.
Check Out 9.30am
All accommodation must be empty by 9.30am please. We ask for you to have vacated your accommodation by this time and followed the departure instructions in the file (shop bill settled, rubbish and recycling taken out, any moved furniture put back, washing up done and bed linen bagged please).
Dog Stays
We have three dog friendly safari lodges called Kestrel, Hawk and Buzzard, a single well behaved dog is welcome to stay in one of these accommodations. These safari tents are fenced and gated but we require your dog to be on a lead at all times outside your lodge. We charge £25 to bring a dog and it must be booked in on the reservation form. We do not accept puppies under 6 months or any aggressive breeds eg Pit Bull, Japanese Tosa, Dogo Argentino, Fila Brasileiro (we will ask you the breed of your dog when we confirm your booking),.
Dogs must be on a lead and in control at all times please, we also require them to be healthy, without any skin conditions, wormed and up to date with injections, We recommend you don't bring a female dog if she is in season either! Please do not leave your dog on its own when you go out or let your dog onto our sofas, beds or hot tubs please. If any dogs appear to be out of control or aggressive we reserve the right to ask you to leave immediately and there would not be a refund. We reserve the right to retrain money from your deposit if your dog causes damage or soiling. If we find your dog has been left alone whilst you are out, we will let your dog out as our tents are not suitable for dogs to be left in there alone.
We do not allow dogs in any of our other accommodation and we do not allow any other pets to stay here (no cats, reptiles, birds, rabbits, guinea pigs etc).
Your Damages Deposit and Departure Requirements
We require a damages deposit of £150 per accommodation, this is added automatically when you make your booking and refunded 48hrs after you check out as long as there are no issues. We do not charge for minor breakages, we hold this in case of serious damage, significant deep cleaning or mess, an unpaid shop bill, late check out so our staff can't begin cleaning or missing/moved items from the accommodation. On departure day we require guests to do their washing up properly, put rubbish and recycling out in the dedicated bins, return any moved furniture, bag up used bedlinen and used towels into the sack provided. This is important due to Covid and keeping our staff safe - stripping beds can throw the virus particles into the air, so even with gloves on our staff need dirty bed linen off the beds for their safety. During the pandemic we also require doors to be left open when you leave so the accommodation is well aired before we enter. If you have stayed as a group and moved our things or furniture into different accommodations we expect items to be back in the original accommodation they were when you arrived please. If additional deep cleaning is required and the above hasn't been done we reserve the right to charge for this at £15 per hour.
In the case of a major problem we reserve the right to invoice you in addition to drawing your damages deposit.
Adult Groups
Please don't book an adult gathering without speaking to us first! We are not taking bookings from adult groups at the moment. You may well have questions about this, if you do please get in touch using the contact form above.
Adult Stays
Each of our safari tents sleep a maximum of 4 adults. Please refer to information for adult groups above. If you are making a booking as a couple, we often have couple discounts when there are only two adults staying.
Family Groups
Please do not book a group stay without talking to us first. Groups need to take three safari lodges in the same field so you have the field to yourselves, it's not fair on other guests if they are in the third tent with you. Please do not scatter yourselves across our accommodation when other guests (not part of your group) are staying. We have had problems with this in the past so we are now quite firm about this.
Couple's Discount Offer
If you have booked with our couple's offer and you're staying in a safari tent we will ask you which room you would like made up. You have the choice of the king room, twin room, or cabin bed.
Occupancy and maximum numbers
Your booking form will specify how many people are booked into the accommodation. If you wish to change the makeup of your group please let us know a couple of weeks before you arrive, we do need to know exactly who is staying here. Please do not exceed our maximum occupancy, if you do we reserve the right to cancel your booking without a refund. We do not allow extra guests beyond who you have entered on your booking form or for extra people to turn up mid stay. We do not allow blow up beds, guests sleeping on sofas, pitched tents, campervans or caravans etc, nor do we allow people to sleep in vehicles in the car park.
· The Deckhouse Cabin sleeps 2 adults and 2 children under the age of 12.
· The Stable Cottage sleeps 2 adults and 2 children under the age of 12.
· Kestrel, Hawk, Buzzard, Kilve, Bossington and Porlock Lodges all sleep 6 guests (with a maximum 4 adults).
We do not allow our accommodation to be used for business purposes (such as making a film) without prior approval.
If you have booked a safari tent we reserve the right to change the tent you are staying in if one is more appropriate, or if we need to fix something in a tent or for a weather related reason. We will let you know before you arrive if we have moved you.
Day Visitors
We are not allowing any day visitors to the farm during 2021. If you wish to meet up with friends or extended family please see them off the farm. Everyone on the farm needs to be on your reservation form, we need to know who is staying for both Covid and insurance purposes.
Noise Rules and 10pm noise curfew!
We are not a suitable venue for noisy gatherings and we ask guests to keep voices to a very minimum after 10pm please. We don't allow audible music, if you wish to listen to music please wear headphones then other guests staying here won't hear it. If you're want to play music, or stay up until the early hours Middle Stone Farm won't be the right place for you. Please don't let your children run around the fields and play areas after 10pm.
After 10pm we expect to hear quiet murmuring voices from guests enjoying the camp fires and hot tubs but not anything louder than this please. We never want to have complaints about guests playing music, so please leave your speakers at home. If guests report noise from other glampers we will come out and ask you to be quiet and this is really embarrassing for all of us. So please consider this before you book to stay here. In exceptional circumstances we reserve the right to ask you to leave if there is repeated noise after a couple of warnings. As you will have breached the terms of your contract there would be no refund. We realise this sounds bossy, but we are a quiet site suitable for families and couples and having had problems in the past, we are now strict about this.
Smoking and Vaping
No smoking or vaping in or around any of our accommodation please. If you wish to smoke please wander up the drive away from animals and dispose of cigarette butts responsibly.
Parking
There is a designated parking space for each accommodation with space for 2 cars per safari lodge, 1 car for the cabin and 1 car for the cottage. If you think you are coming in more cars, please get in touch.
Note: We do not have an electric car chargers on the farm (yet!) and we do not allow cars to be charged from our domestic electrical sockets. There are places to charge cars in Taunton.
Hot Tubs
Each accommodation has its own private wood fired hot tub, these are optional extras and can be hired on the reservation form. If you wish to use it please select it when you make your booking or ask us at least a week before your stay if you want to hire it. Payment for the hot tub is required up to a week before your stay so we make sure we have enough staff to prepare them for you. If you do not hire one the hot tub will be empty. Safety instructions for the use of the hot tubs must be adhered to. Children under the age of 5 are not allowed to use the hot tubs due to the risk of overheating, pregnant women must check with a health care professional about using them too. Please be careful with the hot tub lids, they mustn't be jumped on and guests mustn't throw stones or glass or any hard objects in them as these will cause damage. We provide safe plastic wine glasses for hot tub drinking! Details about how they work and further safety instructions are in each accommodation and on our website. We offer a hot tub pre heat service in the winter months from November to March for the cabin and cottage, details are on the website. We don't offer pre heats for the safari tents.
Safety and Responsibility on The Farm
Due to the proximity of electric cables, livestock and thatched buildings we do not allow kite flying, drones, Chinese lanterns or fireworks on our farm please.
You will be staying on a farm with animals, potentially dangerous farm equipment and several ponds amongst other hazards and it is your responsibility to watch your children at all times. Guests have use of the two glamping fields, please do not enter any other fields.
Please be aware that some of the guest equipment, including the barbecues, hot tubs and wood burning stoves can be dangerous if misused. We will send you a video with fire instructions before you arrive, there are safety instructions in the accommodation and we're always available during your stay if you need our help. Please do not allow children to swing on the wooden tent poles, the tent ropes or the rope fences, they could snap and cause a nasty injury. Use of the facilities at Middle Stone Farm such as the playground is the responsibility of the guest and is done so at their own risk. Children must be supervised at all times.
The safari lodges are set in open fields which can be uneven with areas of long grass and rabbit holes, please make sure you wear suitable footwear - eg welly boots and please make sure you arrive in day light. The hedges and fences may have barbed or electric wire around them, please do not climb on them. The animals on the farm are not tame pets, do not feed them or stroke them unless you are with us or on our farm tour. If you do touch an animal, you must wash your hands with soap and water afterwards. Pregnant women should not touch any of the animals. Please do not wander through any closed gates on the farm. And please do not feed our dogs at any time otherwise they will become a nuisance.
All our accommodation has smoke and carbon monoxide detectors as well as fire extinguishers and fire blankets. Fire guards and heat proof gloves are provided. Each accommodation also has a barbecue which must be kept in the allocated safe area away from the property and must not be moved by guests.
By booking and staying at Middle Stone Farm you agree to be responsible for yourselves, including your children and animals and take all reasonable precuations against personal injury, injury to others, damage to the facilities and our accommodation.
Your Belongings
Whilst you're staying in a safe and peaceful area, please never leave valuables unattended including in your accommodation. We accept no liability for theft, loss or damage to your belongings that may arise from your stay. Please make sure you have adequate holiday insurance.
If you have forgotten things and wish us to return them to you please get in touch. Large items can be collected by a courier, or we can take smaller items to Taunton Post Office, we usually visit once a week. We charge £10 for our time locating lost items, packing and posting.
What's Included
There is a packing list for each accommodation on the website. Just click on your accommodation and you'll see what we include and what you need to bring.
WiFi
There is WiFi in The Stable Cottage, we do not have WiFi in any of our other accommodations. We do however have a 4G signal on the farm, we're with EE which works well here.
All bookings are made safely via our website using a credit or debit card. When you make a booking via our online reservation system you will receive an immediate automated booking summary by email to the email address you provided. The booking will then be formally confirmed by a personal email from us within 48hrs and this will form our contract. Please make sure you use an email address you check regularly and a mobile number (not landline).
The booking system on our website will take a 30% non-refundable deposit and the balance is then due 60 days before your arrival. If your stay is less than 60 days away the system will take the full amount. You will be sent an automated email with a link to pay your balance so please use an email which you check regularly. If your balance is not paid by the due date, we reserve the right to re let your accommodation and retain your deposit.
Middle Stone Farm only accepts bookings from persons over 18 years of age. We reserve the right, at all times, without statement of reasons, to refuse or cancel a booking.
Cancellations, Refunds and Date Changes (Separate Covid info is below)
Please ensure that you have adequate travel insurance to cover you in the event that you need to cancel your stay. Even if you are holidaying in the UK, travel insurance is recommended if you cancel due to unforeseen circumstances. A good policy will cover you if you test positive for Covid 19, if there's a family bereavement or your car breaks down for example.
If you cancel within 60 days of your stay, we will do our best to re-let your accommodation. If we take the same value booking, we will refund you in full less an administration fee of £40 to cover our time re-marketing. If we have to take a price reduction for a new booking this will be reflected in your refund along with the administration fee of £40. If the accommodation remains empty, we regret there will be no refund so do please make sure you have travel insurance for any eventualities. (For peak school holiday dates we should be able to easily re sell your booking when demand usually exceeds supply but you do have to give us sufficient notice.)
If you cancel up to 60 days before your stay we would normally be able to re sell a peak date and give you a refund, less the administration fee. If however we do not take a new booking we will retain the deposit paid. If you cancel after you've paid us in full, we will try and re market your holiday, if we can re sell the dates we will be able to return money to you, if we don't then we regret there will not be a refund.
In the very unlikely event that we need to cancel your stay (to perform unexpected repairs for example) we will do our best to offer you a suitable alternative.
If we cannot provide your holiday due to unforeseen events beyond our control for example: war, terrorism, civil unrest, industrial action, flooding, natural disaster, epidemics, pandemics, lockdowns, health risks and similar events (Force Majeure) we will do our best to offer you alternative dates, we will not be liable for refunds. We highly recommend you have appropriate travel insurance cover.
Please note in cases where we offer you any refund our administration charge is £40. If you ask us to amend your booking, eg moving your stay to a different date on our calendar we charge a £35 amendment fee per amendment. We can only accept booking amendments like date moves before your balance is due (60 days before your stay).
Covid 19 Guarantee
If you are unable to stay with us because of a National Lockdown, or because your local area is put into a Tier where you are not allowed to travel we will offer you a postponed date or credit note for the future. If you do not wish to stay in the future we can offer you a refund less our £40 administration fee. If there are Tier restrictions this applies only to the address given on the booking form at the time of booking and when the travel restriction coincides with the start of your holiday with us.
This guarantee covers National Lockdowns and Tier restrictions, but does not cover you (or any member of your group) for being unable to travel because you (or a member of your group) fall ill with Covid, or are required to quarantine or self-isolate. Such events can be covered by travel insurance. There are a number of policies that include cover for illness with Covid and self-isolation. If you cannot stay with us due to Covid reasons, but we are open please get in touch with us as soon as possible so we can re-advertise your stay and send funds back to you if we take another booking.
Please note when changing the date there could be a price adjustment depending on the season or the length of stay you choose.
Groups
Please don't book a group stay without talking to us first. If you are a group of either adults or families, please don't make a booking separately without telling us you are a group! Our safari tents are separated into two neighbouring fields, if you are thinking of staying as a group you need to take 3 lodges so you have a field to yourselves, it is not fair on the guests in the third tent if you only take 2.
Group Rules
Please see our noise curfew below, if you're wanting to party into the early hours we are not the right place for your stay.
If you are staying as a group and have moved our items to your friend's accommodations we please ask for everything to be back in the accommodation it came from when you leave. We don't have time on busy changeover days to be running from each accommodation looking for missing items so please make sure everything is returned to correct accommodation, thank you. If we have to spend time locating missing items, or replacing items we can't find we will invoice for our staff's extra time searching.
Check In 4.30 pm
Check in from March through to November is from 4.30pm. (If you are staying in the cottage or cabin during the winter, we will be able to offer a 4pm check in.) Please make sure you arrive in daylight if you are staying in a safari tent. Our latest arrival time for the tents is 8pm, if you think you'll arrive later please get in touch to discuss.
Check Out 9.30am
All accommodation must be empty by 9.30am please. We ask for you to have vacated your accommodation by this time and followed the departure instructions in the file (shop bill settled, rubbish and recycling taken out, any moved furniture put back, washing up done and bed linen bagged please).
Dog Stays
We have three dog friendly safari lodges called Kestrel, Hawk and Buzzard, a single well behaved dog is welcome to stay in one of these accommodations. These safari tents are fenced and gated but we require your dog to be on a lead at all times outside your lodge. We charge £25 to bring a dog and it must be booked in on the reservation form. We do not accept puppies under 6 months or any aggressive breeds eg Pit Bull, Japanese Tosa, Dogo Argentino, Fila Brasileiro (we will ask you the breed of your dog when we confirm your booking),.
Dogs must be on a lead and in control at all times please, we also require them to be healthy, without any skin conditions, wormed and up to date with injections, We recommend you don't bring a female dog if she is in season either! Please do not leave your dog on its own when you go out or let your dog onto our sofas, beds or hot tubs please. If any dogs appear to be out of control or aggressive we reserve the right to ask you to leave immediately and there would not be a refund. We reserve the right to retrain money from your deposit if your dog causes damage or soiling. If we find your dog has been left alone whilst you are out, we will let your dog out as our tents are not suitable for dogs to be left in there alone.
We do not allow dogs in any of our other accommodation and we do not allow any other pets to stay here (no cats, reptiles, birds, rabbits, guinea pigs etc).
Your Damages Deposit and Departure Requirements
We require a damages deposit of £150 per accommodation, this is added automatically when you make your booking and refunded 48hrs after you check out as long as there are no issues. We do not charge for minor breakages, we hold this in case of serious damage, significant deep cleaning or mess, an unpaid shop bill, late check out so our staff can't begin cleaning or missing/moved items from the accommodation. On departure day we require guests to do their washing up properly, put rubbish and recycling out in the dedicated bins, return any moved furniture, bag up used bedlinen and used towels into the sack provided. This is important due to Covid and keeping our staff safe - stripping beds can throw the virus particles into the air, so even with gloves on our staff need dirty bed linen off the beds for their safety. During the pandemic we also require doors to be left open when you leave so the accommodation is well aired before we enter. If you have stayed as a group and moved our things or furniture into different accommodations we expect items to be back in the original accommodation they were when you arrived please. If additional deep cleaning is required and the above hasn't been done we reserve the right to charge for this at £15 per hour.
In the case of a major problem we reserve the right to invoice you in addition to drawing your damages deposit.
Adult Groups
Please don't book an adult gathering without speaking to us first! We are not taking bookings from adult groups at the moment. You may well have questions about this, if you do please get in touch using the contact form above.
Adult Stays
Each of our safari tents sleep a maximum of 4 adults. Please refer to information for adult groups above. If you are making a booking as a couple, we often have couple discounts when there are only two adults staying.
Family Groups
Please do not book a group stay without talking to us first. Groups need to take three safari lodges in the same field so you have the field to yourselves, it's not fair on other guests if they are in the third tent with you. Please do not scatter yourselves across our accommodation when other guests (not part of your group) are staying. We have had problems with this in the past so we are now quite firm about this.
Couple's Discount Offer
If you have booked with our couple's offer and you're staying in a safari tent we will ask you which room you would like made up. You have the choice of the king room, twin room, or cabin bed.
Occupancy and maximum numbers
Your booking form will specify how many people are booked into the accommodation. If you wish to change the makeup of your group please let us know a couple of weeks before you arrive, we do need to know exactly who is staying here. Please do not exceed our maximum occupancy, if you do we reserve the right to cancel your booking without a refund. We do not allow extra guests beyond who you have entered on your booking form or for extra people to turn up mid stay. We do not allow blow up beds, guests sleeping on sofas, pitched tents, campervans or caravans etc, nor do we allow people to sleep in vehicles in the car park.
· The Deckhouse Cabin sleeps 2 adults and 2 children under the age of 12.
· The Stable Cottage sleeps 2 adults and 2 children under the age of 12.
· Kestrel, Hawk, Buzzard, Kilve, Bossington and Porlock Lodges all sleep 6 guests (with a maximum 4 adults).
We do not allow our accommodation to be used for business purposes (such as making a film) without prior approval.
If you have booked a safari tent we reserve the right to change the tent you are staying in if one is more appropriate, or if we need to fix something in a tent or for a weather related reason. We will let you know before you arrive if we have moved you.
Day Visitors
We are not allowing any day visitors to the farm during 2021. If you wish to meet up with friends or extended family please see them off the farm. Everyone on the farm needs to be on your reservation form, we need to know who is staying for both Covid and insurance purposes.
Noise Rules and 10pm noise curfew!
We are not a suitable venue for noisy gatherings and we ask guests to keep voices to a very minimum after 10pm please. We don't allow audible music, if you wish to listen to music please wear headphones then other guests staying here won't hear it. If you're want to play music, or stay up until the early hours Middle Stone Farm won't be the right place for you. Please don't let your children run around the fields and play areas after 10pm.
After 10pm we expect to hear quiet murmuring voices from guests enjoying the camp fires and hot tubs but not anything louder than this please. We never want to have complaints about guests playing music, so please leave your speakers at home. If guests report noise from other glampers we will come out and ask you to be quiet and this is really embarrassing for all of us. So please consider this before you book to stay here. In exceptional circumstances we reserve the right to ask you to leave if there is repeated noise after a couple of warnings. As you will have breached the terms of your contract there would be no refund. We realise this sounds bossy, but we are a quiet site suitable for families and couples and having had problems in the past, we are now strict about this.
Smoking and Vaping
No smoking or vaping in or around any of our accommodation please. If you wish to smoke please wander up the drive away from animals and dispose of cigarette butts responsibly.
Parking
There is a designated parking space for each accommodation with space for 2 cars per safari lodge, 1 car for the cabin and 1 car for the cottage. If you think you are coming in more cars, please get in touch.
Note: We do not have an electric car chargers on the farm (yet!) and we do not allow cars to be charged from our domestic electrical sockets. There are places to charge cars in Taunton.
Hot Tubs
Each accommodation has its own private wood fired hot tub, these are optional extras and can be hired on the reservation form. If you wish to use it please select it when you make your booking or ask us at least a week before your stay if you want to hire it. Payment for the hot tub is required up to a week before your stay so we make sure we have enough staff to prepare them for you. If you do not hire one the hot tub will be empty. Safety instructions for the use of the hot tubs must be adhered to. Children under the age of 5 are not allowed to use the hot tubs due to the risk of overheating, pregnant women must check with a health care professional about using them too. Please be careful with the hot tub lids, they mustn't be jumped on and guests mustn't throw stones or glass or any hard objects in them as these will cause damage. We provide safe plastic wine glasses for hot tub drinking! Details about how they work and further safety instructions are in each accommodation and on our website. We offer a hot tub pre heat service in the winter months from November to March for the cabin and cottage, details are on the website. We don't offer pre heats for the safari tents.
Safety and Responsibility on The Farm
Due to the proximity of electric cables, livestock and thatched buildings we do not allow kite flying, drones, Chinese lanterns or fireworks on our farm please.
You will be staying on a farm with animals, potentially dangerous farm equipment and several ponds amongst other hazards and it is your responsibility to watch your children at all times. Guests have use of the two glamping fields, please do not enter any other fields.
Please be aware that some of the guest equipment, including the barbecues, hot tubs and wood burning stoves can be dangerous if misused. We will send you a video with fire instructions before you arrive, there are safety instructions in the accommodation and we're always available during your stay if you need our help. Please do not allow children to swing on the wooden tent poles, the tent ropes or the rope fences, they could snap and cause a nasty injury. Use of the facilities at Middle Stone Farm such as the playground is the responsibility of the guest and is done so at their own risk. Children must be supervised at all times.
The safari lodges are set in open fields which can be uneven with areas of long grass and rabbit holes, please make sure you wear suitable footwear - eg welly boots and please make sure you arrive in day light. The hedges and fences may have barbed or electric wire around them, please do not climb on them. The animals on the farm are not tame pets, do not feed them or stroke them unless you are with us or on our farm tour. If you do touch an animal, you must wash your hands with soap and water afterwards. Pregnant women should not touch any of the animals. Please do not wander through any closed gates on the farm. And please do not feed our dogs at any time otherwise they will become a nuisance.
All our accommodation has smoke and carbon monoxide detectors as well as fire extinguishers and fire blankets. Fire guards and heat proof gloves are provided. Each accommodation also has a barbecue which must be kept in the allocated safe area away from the property and must not be moved by guests.
By booking and staying at Middle Stone Farm you agree to be responsible for yourselves, including your children and animals and take all reasonable precuations against personal injury, injury to others, damage to the facilities and our accommodation.
Your Belongings
Whilst you're staying in a safe and peaceful area, please never leave valuables unattended including in your accommodation. We accept no liability for theft, loss or damage to your belongings that may arise from your stay. Please make sure you have adequate holiday insurance.
If you have forgotten things and wish us to return them to you please get in touch. Large items can be collected by a courier, or we can take smaller items to Taunton Post Office, we usually visit once a week. We charge £10 for our time locating lost items, packing and posting.
What's Included
There is a packing list for each accommodation on the website. Just click on your accommodation and you'll see what we include and what you need to bring.
WiFi
There is WiFi in The Stable Cottage, we do not have WiFi in any of our other accommodations. We do however have a 4G signal on the farm, we're with EE which works well here.
